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Case study · Ecommerce · Shopify build

A trust-first store for a sensitive category.

ThirdLust sells sexual wellness products from brands like We-Vibe, Womanizer, LELO and Lovense. In this category privacy decides whether people buy, so we rebuilt the store around discretion and clear answers, and connected it to its suppliers with EDI.

Client

ThirdLust

Sector

Sexual wellness retail

Engagement

Site rebuild, optimization and EDI

Scope

Custom Shopify theme, SEO, buying guides, schema, supplier EDI

01

The brief

Shoppers in this category worry about what arrives at the door and what shows on a statement. The store had to answer those worries up front, then make a very large catalog easy to browse.

02

Catalog architecture

More than 11,000 products are organized into 90 collections by type, with a mega menu that goes straight to specific product types. Each collection opens with a plain-language introduction, a product count and subtype shortcuts, then closes with a buying guide and common questions written to rank and to be quoted in AI answers.

Catalog model

Illustrative

Storefront

Shopping experience

Mega menu by product type

Discreet shipping and billing

Collection pages

Buying guides

Common questions

Operations

Supplier EDI inventory sync

Order routing to suppliers

Structured data layer · Organization · WebSite · Product · BreadcrumbList

03

Privacy as a feature

Every order ships in a plain, unbranded box with a neutral billing name, and the store says so in the header, on collection pages and on every product page. Shipping, returns and care questions are answered right beside the buy button.

04

Supplier connections

The catalog draws on several wholesale and dropship suppliers. We built EDI connections to them, so inventory syncs into the store and each order routes to the supplier that holds the stock. That is what keeps more than 11,000 products accurate without manual updates.

Store performance on request

Traffic and sales figures are shared in a walkthrough.

Request the walkthrough